Shipping charges are calculated according to weight and country of delivery at the moment of the order. The cost is automatically calculated while placing the order and the exact charges can be verified as the virtual shopping cart is filled. Dispatch of the goods purchased will take place between one to three working days after the order is received. Depending on the country of destination, deliveries take place in a period of time that varies from four to fifteen days. For shipments of high quantities greater than 25 Kg, or for shipments to countries where indications have not been given, please contact us directly at the email address [email protected] to receive a customised cost estimate. In order to guarantee a prompt delivery, we suggest you indicate an address where our couriers will always be able to find someone to deliver to and a phone number. If the package is found to be damaged upon delivery, we suggest that Customers accept it, but that they write “accepted with reservations”. Once you have checked the contents, if the products are actually found to be damaged, inform us of this with in four days by sending an email to [email protected] and we will refund the damaged product or send you an equivalent product at our expense.
Italy – By making purchases over € 100.00 the shipping will be free of charge in Italy with the exception of the smaller islands, Livigno and the lagoon of Venice.
Europe – By making purchases over € 150.00 the shipping will be free of charge in Europe in the following countries: Austria, Belgium, France, Germany, Netherlands, Spain, Switzerland, Luxembourg, Monaco, Great Britain, Poland, Portugal, Czech Republic, Slovak Republic, Slovenia, Hungary, Ireland, Norway, Sweden, Finland, Romania, Estonia, Bulgaria, Latvia, Lithuania, Denmark.
The price of any products on sale does not include shipping costs, unless that fact is not explicitly specified in the offer. The promotions are valid only during periods in which they are published on our website.